FAQs

IS MY HARD SIDED CASE WATERPROOF?

We prefer to say water resistant or water tight.

Anytime you think your plastic case will be submerged you should test the case prior to use. Any contaminants on the silicone cord such as sand or dirt will prevent a good seal. It is also possible to over pack the case or shut it on the lanyard, which prevents a good seal as well. Think of your case as water resistant, and do your best to keep the seals clean when in use.

It’s the rare ‘case’ that ever leaks. But it can happen. So your case is not guaranteed to be 100% waterproof due to the factors mentioned above. Having said that, some of the smaller cases have been tested to depths of 100ft or more and have been completely watertight.

ARE THE CONTENTS OF A CASE GUARANTEED?

We guarantee the case (and will replace your case if it breaks) but we cannot guarantee the contents of a case, since we cannot control how a case is packed or cared for. We strongly recommend that your case be tested prior to use and the seal checked periodically.

WHAT IS THE MATERIAL USED IN MAKING THE CASES?

The cases that come in various colors are made from High Impact ABS often used in automotive applications. The clear (frosted) cases are made from a medical grade polycarbonate.

WHAT COLORS ARE AVAILABLE?

Our small cases’ standard colors are clear (frosted), yellow, black and blue. The larger cases come in yellow or black.

CAN YOU ORDER A CUSTOM COLOR?

Just about any color can be manufactured; we have run our hard-sided cases in red, green and grey. In order to run a custom color the minimum order is 1,000 pieces.

CAN I CUSTOMIZE THE CASE?

The large cases come with adaptable foam. By tearing out the squares to the dimensions of your item, the case fits nicely for your specific need. The smaller cases come with a standard foam liner – to customize the fit of a smaller case entails our working with a foam manufacturer and the minimum foam order would then be $500.

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Drop us a line via our contact form and we'll get right back to you with a custom OEM case to fit your needs.

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WHERE CAN I BUY A CASE?

Companies can buy direct from us or from our US distributors. We have a number of international distributors as well and we support them in their respective countries. There are also a number of retail and online stores that sell our cases; please contact us and we can put you in touch with the right support.